Typically, you get a phone call from someone claiming to be from a known company (commonly impersonated firms include Amazon, BT and Microsoft), in which they try to convince you to grant them access to your device, claiming they will fix a spurious problem.Īction Fraud recently reported that an Amazon Prime scam involving remote access software has cost victims over £400,000 in two months. ![]() Other scammers are sneakier still, directing you to websites where clicking on the various brand names downloads the software, although they would still need you to enter a code to connect to your device. Once they have access, they may put up a fake screen and work in the background to download other software or steal passwords and other personal data.īased on reports to Which?, TeamViewer is the brand of remote access software reported as being misused by scammers most often, although others include AnyDesk, LogMeIn and GoToAssist. Find out more: on the phone to tech support scammers - we allowed an alleged scam support company access to our PC to learn how they persuade victims about made-up computer problemsĪs we reported in September, multiple Revolut customers were recently scammed after a fake Google advert resurfaced.Īll of them phoned the customer service number provided and were connected to scammers posing as Revolut staff before being tricked into downloading remote access software in the belief that they were talking to the e-money firm.
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